Categories
Uncategorized

Show Your Customers Some ‘Love’ This Month and All Year

And they will show you the love right back!

Love is in the air in February! And while the traditional expressions of love include flowers, chocolates, and cute stuffed animals, there are ways home services providers can show some love to their customers which can pay off in more business all year.

Here are some fun February promotion ideas that show how your company appreciates your customers:

  1. Send an email with a special Valentine’s promotion to “Show some love to your HVAC (or other equipment or appliances) with a $XXX off any repair or maintenance service.”
  2. Offer a special “We love our customers and want to say thank you for your business” offer on their next service call, new equipment or appliance purchased through your company, or other special offer.
  3. And, don’t forget to ask them to show you some love on social media by posting a review or referring your company to their friends and family. Make sure that all of your technicians and customer service staff remind your customers to post a review (send out an email to every customer after a service call or installation to remind them to post a review and include a special hashtag like #showingsomelove).

    Why show some love to your customers? In multiple surveys compiled by invesp, results showed that existing customers are 50% more likely to try new products (or services) and spend more than 30% compared to new customers.

    Show some love to your customers this February (or any month for that matter) and see your business grow all year long!

    Oncourse Home Solutions LOVES our In Network Service Providers and our team is dedicated to helping our partners grow their business! Here’s what one of our home care contractors had to say about joining the Oncourse Provider Network:

    “Joining the Provider Network has been very beneficial for my company. We have grown significantly and expanded our services. We receive a substantial and consistent flow of work, even during slower periods.” – Owner, A&G Repair Service