Our Team

From our management team to the field managers and recruiters, each has hands-on knowledge in the field and years of experience working with our network of providers. Everyone is focused on helping you and your business to be successful.

Management Team

Michael Bourke, Director Field Operations
Extensive experience in the utility and home protection industries with leadership roles in Operations, Customer Service, Business Development and Partner Management.

Cesar Martinez, Regional Operations Manager
With over 15 years of experience in the contact center and field operations space, Cesar understands all facets of contractor management. Cesar oversees our Field Operations Supervisors that are strategically located in major markets across the country, as well as our contractor engagement efforts.

Emile Schneider, Contractor Engagement Advocate
Emile’s journey began in the contact center where she gained her appreciation for both our customers and dedicated Service Providers. Emile quickly advanced through the ranks to her current role servicing as the voice for our Service Provider Network. Emile enjoys advocating, training, and communicating with those that serve as the face of our organization.

Field Manager Team

Frank Boyle
Greg Fogle
Jeff Hess
Mike Koch
Roger Venable

Recruiting Team

Whitney Campbell
Latanya McClendon
Candace Suttles